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Support

If you have questions or comments about SQL Relay or are having minor trouble, feel free to contact David Muse at david.muse@firstworks.com.

For more complex issues or support requirements, please consider purchasing a Support and Consulting Services Contract.


Support and Consulting Services Contracts

Support and Consulting Services Contracts are available for customers with service requirements that go beyond asking a few simple questions.
For example, you may need:

Help getting SQL Relay running in your environment.
Help tuning SQL Relay for optimum performance.
Help integrating SQL Relay into your existing apps.
Help developing new apps that use SQL Relay.
A feature that SQL Relay doesn't currently provide.
Help getting SQL Relay to run on an odd platform.
A bug fixed right away.
To meet standards compliance measures that require support contracts for software used in production environments.
The peace of mind that comes with knowing you can call someone if you run into a problem.

Of course there are any number of reasons that you might need support and we're glad to help. Terms are flexible and we'll come up with a plan
that meets your needs.

Contact David Muse at david.muse@firstworks.com to get started.

All listed terms are subject to change.

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